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What types of supplements do you offer?

We offer a variety of natural supplements focused on regenerative wellness, including products for immune support, gut health, hormone balance, and more. All of our products are designed to support your body’s natural healing processes.

How do I choose the right supplement for me?

We recommend starting with our online survey  to identify key areas of focus, become a member, its no charge and get even more opportunities to find what's right for you. Each product also has detailed descriptions and ingredient lists to help guide your decision.

Are your supplements safe to use with medications?

While our supplements are made with natural ingredients, we recommend consulting with your healthcare provider if you are currently on any medications.

How can I contact customer service?

You can reach us by email at info@vivoralife.com. Our team is available Monday to Friday from 9 AM to 5 PM CST.

I'm having trouble logging into my account. What should I do?

First, ensure your email and password are correct. If you’ve forgotten your password, use the "Forgot Password" link to reset it. If you're still having trouble, please contact customer support at info@vivoralife.com

What is your return policy?

We offer a 30-day return policy on unopened products. For more details, visit our Returns & Refunds page. (Need to confirm with NutriDYn)

How do I track my order?

Once your order is shipped, you will receive a tracking number via email. You can also log into your account to view the status of your order.

Are your supplements 3rd party tested?

Yes (Nutridyn to confirm language)

Can I pay as a guest?

Yes you can, simply shop and complete the pay as guest workflow.

What are the benefits of becoming a member?

As a member, you’ll enjoy subscriptions and discount offers on supplements, early access to new product launches, personalized plans.

How do I sign up for membership?

To join, simply visit our Membership page and choose the plan that works best for you. Membership options include monthly and annual plans for supplements..

How do I access my personalized wellness plan?

Log into your member account, take a specific survey and review your dashboard to view your custom plan, tailored to your individual needs.

Can I pause or cancel my membership?

Yes, you can pause or cancel your membership at any time by logging into your account and going to the Membership section. If you need assistance, contact our membership support team at info@vivoralife.com.

I'm having trouble with my membership login. What should I do?

If you're having trouble logging into your membership account, first try resetting your password using the "Forgot Password" link. If the issue persists, contact our membership support team.

How do I update my payment information for my membership?

Log into your member account, go to the “Billing” section, and update your payment details. For any issues, contact membership support.

Policies

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While Vivora Life strives to provide accurate and up-to-date information, the website may contain errors,omissions, or inaccuracies. ViVora Life is not liable for any damages resulting from reliance on theinformation provided herein. By using this website, you acknowledge that such use is at your own risk.

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The information provided on this website, including but not limited to text, graphics, images, and othermaterials, is for informational purposes only and is not intended as medical advice, diagnosis, ortreatment. Always consult with a qualified healthcare provider regarding any medical conditions orconcerns before starting any new dietary supplement, nutrition program, or health regimen. Do notdisregard professional medical advice or delay seeking treatment based on information found on thiswebsite

Product Disclaimer

Statements regarding dietary supplements and other products available on this website have not beenevaluated by the Food and Drug Administration (FDA). These products are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary, and the use of supplements should be based on individual needs as determined in consultation with a healthcare professional.

Affiliate and Compensation Disclaimer

Vivora Life participates in affiliate and referral programs through partnerships with practitioners andambassadors. Compensation may be provided for purchases made through referral codes or affiliatelinks. This does not influence product recommendations or guarantees regarding product efficacy.

Practioner Channel and Ambassador Program Disclaimer

Participation in the Practitioner Channel Program and Ambassador Program is subject to eligibility criteria and ongoing compliance with program requirements. ViVora Life reserves the right to modify orterminate these programs at its discretion. Details about these programs are provided for informationalpurposes only and do not constitute a binding offer.

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This website may contain links to third-party websites or resources. These links are provided forconvenience and informational purposes only. ViVora Life does not endorse or assume responsibility forthe content, products, or services offered on these third-party sites.

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Payment Authorization: By submitting payment information on this website, you authorize Vivora Life tocharge the designated credit card or payment method for the total purchase amount, including applicable taxes and shipping fees.

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Refund and Return Policy: All purchases are subject to the Vivora Life refund and return policy, which outlines the terms and conditions for requesting refunds, exchanges, or returns. Please review this policy before making a purchase.

Subscription Services: If you enroll in subscription-based services, you agree to recurring charges as outlined during checkout. Cancellation of subscriptions must be initiated before the next billing cycle toavoid charges.

Order Errors: Vivora Life is not responsible for incorrect orders due to user input errors. Please review your cart and billing information carefully before finalizing your purchase.

Product Availability: Availability of products may change without notice, and Vivora Life reserves the right to cancel orders in cases of out-of-stock items or pricing errors.

Limitation of Liability

To the fullest extent permitted by law, Vivora Life and its affiliates, directors, employees, and agents disclaim all liability for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of this website or its products.

Updates to Disclaimers

Vivora Life reserves the right to update or modify these disclaimers at any time without prior notice. It is the responsibility of the user to review this section periodically for changes. By using this website, you acknowledge that you have read, understood, and agree to abide by these disclaimers.